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Pioneering Digital Bank in Chile Launches Securely with Genian ZTNA and Deloitte

A leading Chilean financial institution, supported by Deloitte, launched its all-digital bank with Genian ZTNA Cloud Enterprise. This platform provides expansive visibility and granular control for both on-premise and remote access, establishing a new standard for regional financial security.

Brett Hamill

June 3, 2025

Background: Forging a New Era in Digital Banking

A leading Chilean financial institution, specializing in automobile financing and insurance, launched an all-digital bank. This significant project aimed to set a new industry standard, making security a top priority. The institution chose Genians through Deloitte, a key sales partner in South America with a strong track record across Chile’s financial and industrial sectors.

Securing a Hybrid Workforce and Critical Data

Launching the digital bank required a security framework that protected sensitive financial data. The bank needed to address two critical use cases simultaneously:

  • On-Premise Control: Achieve full visibility and enforce granular access policies for all internal users and devices.
  • Secure Remote Access: Provide seamless, secure connectivity for remote employees, applying consistent security standards.

A single, unified platform was needed to manage both on-premise and remote security without complexity or hindering launch speed.

Solution: Genian ZTNA – Unifying and Expanding Security Coverage

With guidance from Deloitte, the institution chose Genian ZTNA Cloud Enterprise. This decision stemmed from a history with Genian’s ZTNA technology, as the parent company’s early adoption provided key feedback that matured the Secure Remote Access component.

For the new digital bank, they again chose Genian. The solution provides:

  • NAC-driven Visibility and Device Control: For on-premise assets, Genian ZTNA offers comprehensive visibility and precise device control via NAC capabilities, effectively expanding policy enforcement to every connected device within the corporate network.
  • Seamless Secure Remote Access: The platform integrates a secure remote access gateway, extending high security standards to the distributed workforce and enabling secure access from any location or device.

This integrated approach avoids disjointed security tools, managing internal and remote access from a single platform for consistent security. By doing so, it significantly expanded the bank’s security footprint across its entire hybrid environment from day one.

Summary: A Secure Launch and a New Industry Standard

The new digital bank launched with a comprehensive, unified security posture managed from a single platform. It ensures consistent policy enforcement for all users and devices, in the office or remote.

A Model for Secure Digital Transformation and Growth

This success highlights the customer’s trust in Genian ZTNA and Deloitte’s guidance. It validates the strategy of enabling a full ZTNA framework for a hybrid workforce, especially for organizations evolving from NAC. The client’s choice confirms Genian’s capability to secure their digital future, supporting their expansive operational model and future growth. This case offers a clear model for other financial institutions prioritizing security during digital transformation.

    Industry

    Finance

    Challenges

    Access Control, Complexity, Compliance, Endpoint Security, Scalability, Segmentation, Visibility

    Solutions

    DPI, ZTNA

    Deployment

    Cloud

    Region

    LATAM

    Partner

    Blog

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